Our products are gently used authentic vintage glasses. All frames are guaranteed to arrive in the condition described and photographed. New Eyes for the Needy will ONLY allow returns on frames that have been broken during shipping. This would be a highly unusual event as the glasses are very securely packaged. E-mail New Eyes within 2 DAYS of delivery and return frames back within 7 DAYS of delivery. Return postage is customer's responsibility. Refunds are for the original purchase price minus our cost of shipping.
Please carefully read measurements prior to purchase. New Eyes cannot refund purchases if frames do not "fit" or "look right " after a purchase has been made.